Frequently Asked Questions

See below for answers to some of our most common questions. You can also call us anytime 24 hours a day at 1-800-317-0280
to speak to a medical professional about your symptoms or conditions.

Can my kids see a doctor on TelaCare?

Children, under the age of 18, may be easily added to your TelaCare account. If your child is over the age of 18 then you can add them but they must complete their own profile and request consults on their own.

Other questions related to Online Doctors Visit

How to Prepare For Your TelaCare^® Online Visit

Get the most out of your visit by following these helpful tips.

Find a quiet and private space for your visit.
Tell your provider who the visit is for, you or your child.
Be specific about your concerns, symptoms, and questions.
Stay engaged and follow post-visit instructions if any are provided.

Talk To A Doctor

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